Driving Content Governance Without Authority
Placeholder. Fill this in once you’re ready, with names and specifics removed.
Context
A mid-size company. Scattered knowledge assets. No leadership sponsor for governance. A KM lead role defined by influence, not authority.
Problem
What was actually broken? Be concrete — duplicate docs, stale content, no clear ownership, etc.
Approach
What did you try? Stakeholder mapping? Pilot with one team? Light-touch governance through templates?
Outcome
What changed. What didn’t. What you learned about doing KM without a mandate.
What I’d do differently
The most valuable part of a case study. Be honest.