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Case Studies
Sanitized write-ups of real KM and content operations work: problem, approach, what I built, what changed.
Portfolio
I’m David MacVicar. I lead knowledge management and content operations, with a focus on governance, information architecture, and making documentation people actually reach for. This site collects sample docs and case studies from my work.
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Sanitized write-ups of real KM and content operations work: problem, approach, what I built, what changed.
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Documentation I’ve written from scratch for tools and systems I use. Full doc sets, not snippets.
How this site is built